Privacy Policy

Privacy Policy

Effective date: 2026-02-15

1) Who we are

Sikhadenge is an online learning platform operated by ThinkGrow Pvt. Ltd. (“we”, “us”, “our”).

Registered Office ThinkGrow Pvt. Ltd., Varanasi, Uttar Pradesh 221008, India.

2) Information we collect

• Contact details: name, phone number, email, city/state (when you submit a form, register, or contact us).
• Course interest details: selected course, experience level, preferences.
• Usage data: basic analytics such as pages visited, device/browser, approximate location, referral/UTM parameters.
• Communication data: messages/calls/WhatsApp conversations and support history for counselling/admissions/support.
• Transaction data (if you pay): payment status/receipt details. We do not store full card/banking credentials; payments are processed via authorized payment gateways.

3) How we use information

• To respond to enquiries and provide counselling/admissions support.
• To send operational updates related to your enquiry/enrolment (utility communication).
• To deliver classes/services you enroll in, and to provide support.
• To improve website, content, and user experience via analytics.
• To comply with legal obligations and prevent fraud/abuse.

4) Cookies and tracking

We may use cookies and similar technologies for website functionality and analytics. If we use ad/analytics pixels (for example, conversion tracking), they may collect device and usage information. You can control cookies through your browser settings.

5) Sharing of information

We may share limited information with: - Service providers (hosting, analytics, CRM/communication tools, payment gateways) strictly for providing services to us. - Legal authorities if required by law, or to protect rights/safety.

We do not sell your personal information.

6) Data security

We take reasonable technical and organizational measures to protect data. However, no system is 100% secure and we cannot guarantee absolute security.

7) Data retention

We retain information only as long as necessary for the purposes described, or as required by law. We may retain certain records for compliance, dispute resolution, and enforcement.

8) Your choices and rights

- You can request access, correction, or deletion of your data (subject to legal constraints). - You can withdraw consent for non-essential communication. To make a request, email us from your registered email address at [email protected] or [email protected] with subject “Privacy Request”.

9) Children’s privacy

If a user is under 18 years of age, use of our services should be under the guidance/consent of a parent or legal guardian. If you believe a child has provided personal data without appropriate consent, contact us to review and take appropriate action.

10) Cross-border processing

Depending on service providers used (for example, hosting/analytics/communication tools), your data may be processed in locations outside India, in accordance with applicable law and appropriate safeguards.

11) Grievance Officer

For complaints or grievances relating to personal data: Grievance Officer: ThinkGrow Pvt. Ltd. (Sikhadenge) Email: [email protected] We aim to respond within a reasonable time as per applicable law.

12) Updates to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.

13) Contact

For privacy queries, contact: [email protected] Support: [email protected] WhatsApp: +91 88085 05575